Privacy Policy

Last Updated: December 19, 2024

Introduction

At Fleitas Restoration (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your information when you visit FleitasRestoration.com (the “Website”) or engage our restoration services.

Information We Collect

Information You Provide to Us

When you contact us for restoration services or through our website, we may collect:

• Name, address, and contact information
• Property details and damage information
• Insurance information
• Emergency contact details
• Payment information
• Photos or documentation of property damage
• Communication records between you and our team

Information Automatically Collected

When you visit our website, we automatically collect:

• IP address and browser type
• Pages viewed and time spent on our website
• Device information
• Referring website addresses

How We Use Your Information

We use collected information to:

• Provide restoration services
• Process insurance claims
• Communicate about your service requests
• Improve our services and website
• Comply with legal obligations
• Send relevant marketing communications (with your consent)
• Protect against fraud and unauthorized transactions

Information Sharing

We may share your information with:

• Insurance companies (for claims processing)
• Subcontractors involved in your restoration project
• Legal and regulatory authorities when required
• Professional advisers and consultants
• Third-party service providers who assist our operations

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Request limits on information sharing
• Receive a copy of your information

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and collect usage data. You can control cookie settings through your browser preferences.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this privacy policy periodically. We will post any changes on this page and update the “Last Updated” date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

For questions about this privacy policy or our privacy practices, contact us at:

Fleitas Restoration
Phone: (386)-478-8001
Email: info@fleitasrestoration.com

California Privacy Rights

California residents have additional privacy rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about these rights.

Do Not Track Signals

Our website currently does not respond to “Do Not Track” signals from browsers.

International Users

Our services are intended for use in the United States. If you access our services from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States.

Retention of Information

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Consent

By using our website and services, you consent to this privacy policy.